Privacy Policy
Privacy Policy
Last updated: 28/07/2025
1. Who We Are
World Engine Specialist Ltd (“we,” “us,” or “our”) is based in Romford, UK. Registered at Unit 15a Bates Rd, Romford, RM3 0JH. Our website is www.worldenginespecialist.uk.
We are committed to protecting your personal data and respecting your privacy.
2. What Personal Data We Collect & Process
Information you provide directly:
When contacting us (via form, email, phone, WhatsApp), you may provide us with your name, contact details, vehicle registration, and engine-related queries.
Information automatically collected:
Technical usage data via cookies/analytics (e.g. browser, device type, pages viewed, time spent).
3. Why We Collect Your Data & Legal Basis for Processing
Communication & Quote Services: To reply to your inquiries and provide quotes or advice.
Performance tracking: To understand and improve our website.
Legitimate interests: To run our business, manage service requests, and handle customer feedback.
Where required, we seek your consent (e.g. for marketing communications).
4. How We Secure Your Data
We use technical and organisational measures to protect your data, including encryption, password protection, and limiting access to authorised personnel. We also require our third-party service providers to maintain equivalent security standards.
5. Data Retention
We retain personal data only for as long as necessary for its original purpose—e.g. quote provision and customer service. Typically, data is retained up to 7 years, or longer if legally required. Once no longer needed, data is securely deleted or anonymised.
6. Sharing Your Data
We may share your data with:
Our service providers (e.g. analytics tools, hosting, email platforms) under contractual obligations.
Legal authorities if required by law or court order.
Potential business buyers or successors if our business is sold or reorganised.
We do not sell your personal data for marketing purposes.
7. International Transfers
Your data is primarily stored within the UK. If any transfers occur to countries outside the EEA/UK, appropriate legal safeguards are in place to ensure compliance with UK GDPR and international data protection standards.
8. Your Rights
Under UK data protection law, you have the right to:
Access the data we hold about you
Request rectification of inaccurate data
Request erasure of your data
Object to or restrict processing
Receive your data in a portable format
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Cookies & Analytics
We use cookies and analytics to monitor site performance. You can disable tracking via your browser settings. For more info, see our Cookie Policy (if separate) or optional cookie consent banner.
10. Changes to This Policy
We may update this Policy from time to time. Any material changes will appear on this page with the effective update date noted above. We encourage you to review this page regularly.
11. Contact Us
For data access requests or inquiries, contact:
📧 Email: contact@worldenginespecialist.uk
📍 Address: Unit 15a Bates Rd, Romford, RM3 0JH
Your privacy matters to us. Thank you for trusting World Engine Specialist with your personal data.